Legal Information & Store Policies

Business Identity

Store Name: The Eastern Church

Business Address: 1707 Brokenshoe Dr, Round Rock, TX 78681

Customer Support Email: jayaugusta@gmail.com

Customer Support Phone: 512-644-7667

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM CST

Note: We are a handmade devotional studio and do not have a physical storefront. For the fastest response, please contact us via email.

Shipping Policy

• Order Processing: Our prayer cards are handmade and prayed over. Please allow 3–5 business days for handling.

• Shipping Methods: We ship via USPS.

• Delivery Timelines: Domestic orders typically arrive within 3–7 business days after shipment.

• Apparel Fulfillment: Icon apparel is printed to order and may ship separately from prayer card orders.

• Tracking: You will receive a tracking number via email once your order is dispatched.

Return & Refund Policy

• Return Window: Returns are accepted within 30 days of delivery.

• Product Condition: Items must be in their original, unused condition.

• How to Return: To start a return, please contact us at jayaugusta@gamail.com.

• Return Shipping: Customers are responsible for return shipping costs unless the item arrived damaged.

• Refunds: Refunds are issued to the original payment method within 5–7 business days of receipt.

Security & Privacy

Your privacy is paramount. All transactions are processed through secure, encrypted payment gateways. Our site is secured with an SSL certificate to ensure your data remains protected.